/ OPERATIONAL ARCHITECTURE

Healthcare operations architect

Translating complex HEDIS and Stars compliance metrics into structured, high-performing clinical workflows. We build the operational infrastructure that makes regulatory readiness the path of least resistance.

SYSTEMIC CLARITY

Precision clinical workflows

Bridging the gap between corporate compliance and daily operational efficiency requires strict grid-like execution. We strip away administrative noise to focus on clinical continuity.

HEDIS & Stars Optimization

Frictionless Execution

Targeted interventions designed to elevate performance metrics and secure maximum quality ratings through structured data tracking.

Workflows built specifically for frontline clinical staff, ensuring compliance fits seamlessly into daily patient care windows.

MEASURABLE OUTCOMES

A decade of performance

10+ Years

10 Awards

4 Frameworks

Directing quality improvement initiatives, compliance programs, and cross-functional teams across major insurance networks.

Earned consecutive manager of the year honors for standardizing complex operational processes and driving sustainable growth.

Proven success optimizing critical HEDIS, Stars, CAHPS, and HOS metrics for Medicare and Medicaid programs.

REGULATORY READY

Align your clinical systems

Bring systemic clarity and analytical rigor to your healthcare organization. Let's build the structured workflows that make compliance predictable and protect your clinical continuity.

Customer reviews

Discover what our coworkers think about our service

To Whom It May Concern,

It is truly a pleasure to write this letter of recommendation for Jane Dageenakis. I have had the opportunity to work closely with Jane, and I can say without hesitation that she is not only an exceptional professional, but also a genuinely wonderful person to collaborate with.

Jane is incredibly smart and brings a thoughtful, well-rounded perspective to everything she does. She has a natural ability to quickly understand complex situations and translate them into clear, practical solutions. What sets her apart even further is how articulate she is—whether she is leading discussions, sharing insights, or supporting her team, Jane communicates with clarity, confidence, and professionalism.

She is also extremely detail oriented, consistently ensuring that her work is accurate, thorough, and of the highest quality. Jane takes great pride in what she delivers, and it shows in the consistency and reliability of her results.

Beyond her technical strengths, Jane is a true self-starter. She doesn’t wait to be asked—she anticipates needs, takes initiative, and steps in wherever she can add value. Her intuitive nature enables her to quickly identify opportunities, navigate challenges, and bring forward thoughtful solutions that benefit both her team and the broader organization.

What I appreciate most about Jane is the positive energy and warmth she brings to those around her. She is a dependable, supportive teammate who builds strong relationships and makes others better simply by working alongside her. Jane is truly an asset to any team fortunate enough to have her.

I highly and wholeheartedly recommend Jane Dageenakis. She brings intelligence, dedication, and heart to everything she does, and I am confident she will continue to make a meaningful impact wherever she goes.

Please feel free to reach out if you need any additional information.

Sincerely,

Rachelle Swartz

BCBSAZ Sr. Program Manager

To Whom It May Concern,

It is my absolute pleasure to recommend Jane Dageenakis for any role that demands exceptional professionalism, leadership, and mastery of complex organizational processes. During her three years as our Quality Coordinator, Jane has served as the indispensable right hand to both our Vice President of Medicare, Appeals and Grievances, and Quality and myself as Sr. Manager of Quality Initiatives. Her performance has been nothing short of exemplary.

Jane’s attention to detail is unmatched. She consistently produces work that is precise, accurate, and thoughtfully constructed. Her ability to quickly learn and master new programs, systems, and processes has made her an invaluable resource to our team. Whether documenting workflows, analyzing quality trends, or supporting cross‑departmental initiatives, Jane approaches every task with a positive, solutions‑oriented mindset.

She is an excellent writer, a meticulous documenter, and a phenomenal speaker, presenter, teacher, and leader. Her communication skills—both written and verbal—set a standard that others strive to emulate. Jane has a natural ability to translate complex information into clear, actionable insights, making her a trusted voice and a thought leader within our organization.

Jane’s follow‑through is impeccable. She leaves nothing undone, nothing overlooked, and nothing delayed. Her reliability and commitment have elevated the performance of everyone around her. She is the type of professional who anticipates needs before they arise and ensures that every project she touches is executed with excellence.

On a personal level, Jane is warm, collaborative, and deeply respected by colleagues at every level. Her departure will be a tremendous loss—both professionally and personally—for our team. Yet I am confident that any organization fortunate enough to bring her on board will immediately recognize the extraordinary value she brings.

I recommend Jane without hesitation and with the highest level of confidence. Should you need additional information or would like to discuss Jane’s qualifications further, my personal cell phone number is 602-692-4745.

Kindest regards,

Marci L. Hendrickson, MBA, MHSA, FACHE

Sr. Manager, Quality Initiatives & Medicare Appeals & Grievances

AZBlue

★★★★★
★★★★★